October 1, 2010

A company needs to have good business reflexes, to be able to marshal its forces in a crisis or in response to any unplanned event.

Customer Review > PETCO

Yes, I know PETCO is a big-box retailer, not an independent retail store. But…they seem to be steadily growing their natural pet food selection and providing favorable options for dog owners. I guess to stay afloat they want a piece of the phenomenal natural, holistic and organic dog food market. Their website says they carry Natural Balance, Wellness, Solid Gold, Castor & Pollux, Halo, By Nature, Grandma Lucy’s, Pinnacle, Cloud Star and Only Natural Pet etc. In the past, I purchased Natural Balance L.I.D. & Wellness Super 5 Mix dry foods for Lucas & Josey, respectively.

PETCO is also testing a new format - a boutique-style store called Unleashed. Tag line: “PETCO know-how and knowledge in a smaller package.” Competing with the independents! Interesting. Website says: “We serve up only the best in premium, natural, organic and raw pet nutrition.” Very interesting. So far, the only Unleashed store is in Elk Grove but two more are on the way (Fair Oaks and Sacramento). Unleashed is on my list to review. Let’s see what all the buzz is about.

Bottom line: We shopped at PETCO on a regular basis in 2008. They had sales all the time – 10%, 15% to 20% off. In the mail, I recently received a coupon for $4.00 off a case of Natural Balance L.I.D. wet food so maybe it is worth another visit (before the coupon expires).

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