September 23, 2010

To open a shop is easy, to keep it open is an art.

Customer Review > Launder Dog

Launder Dog
2600 Alta Arden
Sacramento CA 95825
(916) 979-9274

We happened to be in the area when we visited Launder Dog. We found the location to be a little tricky, a nondescript old strip mall with a tiny front parking lot (but you can park behind the building, too). Their website recently said they are closed on Mondays in August & September to save energy, research new products and develop new services. I'm intrigued! Launder Dog will open 7 days a week in October with expanded Monday hours. On this visit, we purchased a couple of items:
  • 13 oz. can Evangers Super Premium Cooked Chicken @ $1.35 each
  • 13.2 oz. can Pinnacle Trout & Sweet Potato @ $1.50 each (sale)
  • 20 oz. box Wellness WellBars (yogurt, apples & bananas) @ $7.99
I noticed a large selection of Natura Pet products at LD and asked Pamela: What do you think of the Natura Pet sale to Proctor & Gamble? She chuckled, replied: Now that is a very good question. She proceeded to say (I'm paraphrasing here): Launder Dog may continue to carry Natura Pet products and they'll be happy to answer any questions about it. This is the part I like best from her response: Meanwhile, I tell my customers to save the ingredients list from the bag as well as the proof of purchase. Next time they purchase the same bag of dog food they need to compare the ingredients of the new bag with the saved list. Customers need to do their homework, too.

It was an honest answer. It was notably different from the other responses I received. Most independent retail stores were quick to dismiss Natura Pet after the sale to P&G; their existing products placed immediately on clearance racks or removed from shelves entirely.

Bottom Line: Launder Dog is a neighborhood store but it's not in my neighborhood. They carry a wide selection of dog foods, treats, supplements and toys from companies I like. They stock the entire collection of The Honest Kitchen. Like their namesake, they provide self-serve washing and professional grooming services for pampered pooches. Residents who live nearby are lucky and LD has frequent "raffle ticket" games on their Facebook page. I'll most definitely stop by in October to see what's new and exciting at LD. I may ask a fellow blogger to be a guest reviewer!

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